Live Webinar - Drive Business Growth with a Human to Human (H2H) Customer Experience

Sponsored by:

Oracle
Bryan Kramer

Bryan Kramer Best-selling Author and Keynote Speaker 

Brian Moran

Brian Moran Award-winning Business Strategist 

April
10

Tuesday, April 10th

  • 3:00pm ET
  • 2:00pm CT
  • 12:00pm PT


LIVE WEBINAR

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In today’s digital economy, consumers have immediate access to an infinite amount of information, right at their fingertips. If your company isn’t satisfying their needs, it takes a few small clicks to lose them to a competitor. So, how can your company stay ahead of the competition to attract and retain a loyal customer base? Through Human to Human (H2H) customer experience (CX). Companies have been trained to speak “business to business” (B2B) or “business to consumer” (B2C)—but, by doing so they often fail to effectively communicate and build authentic relationships with their audiences. An H2H CX strategy creates meaningful connections that turn target audiences into customers and customers into loyal brand advocates. In this webinar, Bryan Kramer, best-selling author of There is No B2B or B2C: It’s Human to Human, will share the importance of H2H CX in today’s digital revolution and the ways in which companies can execute an effective H2H CX.

PRESENTED BY:

Brian Moran

Brian Moran: Brian Moran is the CEO of Brian Moran & Associates, a New Jersey-based consulting firm, dedicated to helping SMBs and entrepreneurs run better businesses. He is also the head of the Oracle-sponsored SMB Experts, a panel comprised of industry thought leaders and influencers in the SMB space. Previously, Brian has worked for the Wall Street Journal, Inc. Magazine, and Entrepreneur.


Bryan Kramer

Bryan Kramer: Bryan Kramer is an international keynote speaker, best-selling author, and business strategist. He has helped a variety of Fortune 500 companies humanize their businesses through social media and digital marketing, including Harvard, IBM, Cisco, TED, MasterCard, Dell, NASA, NFL, and Pitney Bowes. His first book, There is No B2B or B2C: It’s Human to Human #H2H, rose to #1 on Amazon’s Business Books in its first week. His latest book, Shareology: How Sharing is Powering the Human Economy, made USA Today’s Top 150 Books list and reached #1 on Amazon in four different categories. Bryan is also the President and CEO of PureMatter, a content, social and digital marketing agency, located in San Jose. Under his leadership, PureMatter has achieved consistent growth for 12+ years—making it one of the fastest-growing private companies in Silicon Valley for more than five years, according to the San Jose/Silicon Valley Business Journal.